FAQ

IMPORTANT FACTS / QUESTIONS AND ANSWERS ABOUT USING SANOTINT HAIR DYES:

The first step is to decide which shade of colour you would like that suits your natural hair colour. It is recommended to choose a colour, which is in comparison to your natural shade because most natural hair dye shades may create a slightly different nuances with each person’s hair.

Since European products, in particular darker shades produce deep and rich colours, we would like to recommend that for the first time you try one of our colours, you choose at minimum one to two shades lighter, as it is easier to correct a lighter colour than a dark one.

FACTS:

• Depending on the quantity of grey present in your hair it may influence the choice of colour you use. In cases where there is more than 15% to 20% of grey, the best coverage is offered by a permanent dye. SANOTINT dyes are guaranteed to completely cover your grey.
• Also, when you have a large quantity of grey hair, it is recommended to choose a tint that is similar to your original colour.
• All hair samples found in the colour chart are created using actual locks of total grey hair. The final result will depend on your actual hair colour and may differ from each head of hair.
• When you have more than 50% grey hair, your selection of colour to choose from is greater and it is easier obtain lighter shades.
• When you have less than 20 % grey hair and your existing hair colour is dark it becomes more difficult to obtain a lighter shade. An enlightening kit may be used to obtain the desired lighter shade, for example, when trying to obtain a red or blond shade on a dark.
• Cleansing the hair before a colouring session is not necessary. If your hair is particularly dirty, oily, or sticky, then you may lightly shampoo before a tinting session. 
• Do not massage dye into a heavy lather, instead lightly massage or comb through.
• ALWAYS apply the dye on DRY hair.
• If it is your first session with SANOTINT hair dyes, always apply the dye thoroughly from the roots to tip.
• Always start from the grey areas.
• In cases where grey has grown back, start coverage from root of grey and let stand for 10 to 15 minutes then apply rest of the dye on remaining length and tips for an additional 15 minutes. Leave the dye in for up to 30 minutes maximum.
• Length of session can influence the result of a dye. For example: The longer the dye is left on, the darker the shade will be. The reverse effect will occur with lighter nuances.
• We recommend, when dying thick and grey hair, the length of the session should be between 30 and 35 minutes.

SANOTINT HAIR DYE LINE CONSISTS OF:

A) SANOTINT CLASSIC:
• Contains NO AMMONIA
• Combination of natural healing substances such as Golden Millet, Walnut Husk and Grape stone give rich vibrant colour guaranteeing perfect grey coverage from first application
• No drip
• Does not fade out
• Produces shiny, soft and supple hair
• 30 trendy shades 

B) SANOTINT LIGHT:

• First and only permanent hair dye WITHOUT (PPD) PARA-PHENYLENDIAMMINE
• Contains NO AMMONIA
• Created for sensitive skin
• Contains natural ingredients such as Golden Millet and Walnut Husk which allow for a perfect grey coverage from the first application
• Protects and nourishes hair from within 
• Hair feels and looks soft, healthy and colour is brilliant
• Does not fade out
• Available in 12 shades

C) REFLEX SHADES:
• Reflex dyes give a shimmering affect without damaging your hair.
• Not a permanent dye and will fade within 5-8 shampoos
• Contains NO AMMONIA or PEROXIDE
• No mixing is required
• Reflex dyes should not be compared to intensive Reflex dyes which can last up to 20 shampoos 
• Has been formulated to accentuate the hair’s natural contrasts
• Reflex may be used if you have less than 20% grey coverage
• Can be used if you desire to temporarily perk up your existing colour or would like create a darker shade
• Available in the following colours: Black, Dark Brown, Medium Brown, Golden Chestnut, Copper Chestnut, Burgundy, Dark Red and Mahogany Red

D) ENLIGHTENING KIT: 

• Allows your hair to be lightened by 1-3 shades 
• Natural contrasts and shimmering highlights can be achieved by enlightening single locks of hair (Caps or foils can be used in this process)
• Enlightening Kits may be used on existing coloured hair 
• Results may vary depending on your natural hair colour 
i.e. If your hair contains natural red pigments the results may be:
1. RED ORANGE 10 min.
2. ORANGE 15 min.
3. YELLOW ORANGE 20 min.
4. YELLOW 30 min.

• If this is your first enlightening session we suggest you perform a test on a single lock of hair 
• Contains hydrogen peroxide. NOTE: Always wear the gloves included in the package.
• Do not use for eyelashes and eyebrows. If product gets into your eyes rinse well with clear water.
• We suggest that you do not mix enlightening emulsion with SANOTINT dye, as desired results may not be achieved. 
• We recommend that you first undergo the Enlightening session and then apply the dye.

QUESTIONS AND ANSWERS USER'S GUIDE

1.
Can grey hair be coloured? – (YES!)
SANOTINT gives total grey coverage from your first session. 
Note: Be careful when choosing red nuances, they may give a more intense look to grey hair.

1.                 Can the hair be coloured with a lighter dye? – (YES!)
If you wish to change your hair to a lighter colour, it is recommended to first use the SANOTINT Enlightening Kit to lighten your hair, and then tint using a lighter dye of choice, resulting in a more shimmering effect.
NOTE:
• Two or more SANOTINT shades may be mixed together to obtain your personalized colour.
• Only the Classic dyes can be mixed with other Classic dyes and Light with Light. 
• DO NOT MIX SANOTINT CLASSIC AND SANOTINT LIGHT DYES TOGETHER.

3. Is there a difference between SANOTINT colours and Herbal colours? – (YES!)
SANOTINT HAIR DYES; 
• Easy to use. 
• Dye and fixative are mixed in equal parts. 
• The recommended length of each session should be no longer than 30 minutes. 
• The colour is permanent and will not fade with shampooing.

HERBAL DYES:
 
• Blond hair – Recommended length of application for 30 min. 
• Dark hair - Recommended length of application for up to 2 hours 
• Please note; the only natural herbal dye is Henna. It comes form the plant Lawsonie Inermis, which will only give a red result.


4. What are the benefits of SANOTINT Hair dyes? 
• Contains golden millet,
• Rich in silica, a substance which nourishes and protects hair,
• Contains both natural and synthetic colours. A combination of plant extracts and very small quantities of synthetic colours produce an extraordinary, brilliant, healthy and long lasting result.
• Does not contain Ammonia.

5. Are SANOTINT dyes safe? – (YES!)
• SANOTINT products are one of the safest products available in the market today. Only the best natural ingredients are selected and used in the SANOTINT formula.
• It is always recommended to perform an allergy patch test at least 48 hours prior to application of the product to the scalp. For instructions on how to perform an allergy patch test, please refer to the “Hints:” section on the Instructions pamphlet found inside the SANOTINT package.

6. Will SANOTINT hair dye damage my hair? – (NO!)
• Contains golden millet and natural plant extracts and other precious substances, which protect your hair from within, revitalizing its durability.
• Calcium Pantothenate (Provitamin B5) nourishes and rejuvenates your hair.
• The combination of herb extracts such as walnut-husk, birch and grape seeds give your hair an intense shine.
• Biotin and natural silica, from the Golden Millet are two vital substances, which have an important role in maintaining the health and structure of your hair.
• After each application your hair will feel soft, manageable, and easy to style.

7. Can SANOTINT colours be used after a permanent or PERM? - (YES)
NOTE: Your hair will be more sensitive and the colour will penetrate the hair quicker, therefore resulting in a darker colour and the perm may be weakened. It is recommended that you wait a minimum of 2 weeks from your last permanent.

8. Can I perm my hair after a tinting session with a SANOTINT product? - (YES)
NOTE: that the resulting colour may be 2 shades lighter, therefore it is always suggested to first perm, and then tint but no sooner than two weeks.

9. Can I use a SANOTINT dye after bleaching hair? - (YES)
You may use SANOTINT dyes after bleaching, but note since bleaching damages your hair, you should first wait a minimum of 2 weeks prior to the colouring session.

10. If my hair has a dark pigment, how can I obtain a lighter shade?
If you wish to lighten your hair two to three shades from your present colour, then SANOTINT Enlightening Kit may be used. (Please refer to instruction found in the package.)
If your desire is to lighten your hair more than three shades it is recommend that you first use the Enlightening Kit and then proceed to further lighten hair with your chosen SANOTINT shade. (Remember to refer to the SANOTINT colour chart for your available options. Colour chart is available at your retailer or you may visit the La Vita Nuova Colour chart section)

11. Can I mix different SANOTINT hair dyes? - (YES!) 
• You may mix any of the shades together to create your own personalized colour. Use your imagination!
• If you would like to add a subtle touch, red may be added to your brown dye 
• By adding a small quantity of red dye to a blonde shade you may achieve a softer blonde.
• If you are uncertain about your colour of choice, you should first select a lock of hair from a grey or a light patch.

12. If I have unmixed product remaining can it be stored for future session? - (YES!)
If unmixed product is left over, ensure that the container is properly sealed tightly with the cap, but be sure to use it within 3 to 4 months. Always remember to use the dye and fixative in a 1:1 ratio.

13. Why is it recommended to use the SANOTINT conditioner that is supplied in the package and how much should I use?
• After each tinting session, it is important to use the SANOTINT pH 3.5 conditioner, as it has been specially formulated to close the pores of the hair, sealing in the colour. SANOTINT conditioners are enriched with nourishing substances, which will protect, nurture and renew your hair after the colouring, resulting in shiny, radiant, and incredibly soft hair. In addition it will help prevent breakage from brushing and split ends. 
Quantity of Conditioner to Use:
• Short Hair - Use a small quantity of conditioner the size of a dime 
• Long Hair – Use the size of a quarter in conditioner
• NOTE: Quantity of conditioner can be adjusted by the length and fullness of hair and / or your desired preference.

14. Can I use SANOTINT hair dye during pregnancy or nursing?
• It is recommended that you always consult your physician prior to using any hair dye product.
• We strongly recommend not to use SANOTINT during the first three months of pregnancy.
• We recommend that, during pregnancy not to use darker shades, as they contain more colorants than the lighter shades. 
• We suggest that you do not perform more than one tint session a month and to reduce the session time to no more than 20 minutes as a precaution.
• We recommend you select a shade from our SANOTINT Light product line which does not contain Para-Phenylendiammine (PPD) 
• If this is your first time using the SANOTINT product line, we suggest you ALWAYS perform an allergy patch test. Directions for Allergy patch test can be found on pamphlet within packaging
When applying dye we suggest to:
• Let stand for a shorter period of time
• Always use gloves 
• Do not massage dye directly into scalp
• At the end of the tinting session wash and rinse your hair thoroughly 
• To minimize staining try applying our Barrier Oil along the hairline and along the earlobes

 15. can I use your dye to go to a lighter shade of blonde? 

If you wish to lighten your hair, we have what is called the SANOTINT Hair Lightening Kit, which is a peroxide base pigment lifting product.  The Hair Lightening Kit can be applied to your hair to lift up to 3 shades lighter or mixed into the colour that you wish to apply to lift  pigment.

16. Am I able to use a relaxer prior to or after using this product or would that not be recommended?

Yes you can use a relaxer before you dye your hair.  What we typically recommend is to wait for two weeks.  This allows you for your hair to recover as when ever you perm, relax, bleach or dye your hair, it puts a lot of stress on it and it is best for it, if you give it some time to recover.

17. Am I able to use a relaxer prior to or after using this product or would that not be recommended?

Yes you can use a relaxer before you dye your hair.  What we typically recommend is to wait for two weeks.  This allows you for your hair to recover as when ever you perm, relax, bleach or dye your hair, it puts a lot of stress on it and it is best for it, if you give it some time to recover.

18. Is Sanotint  gluten-free?  Where might I find a chart showing results of color choices on different shades of hair?

SANOTINT is Gluten-free, I have included the link to the SANOTINT Light ingredients list for your reference:

http://www.lavitanuovainc.com/contents/en-ca/d21_SANOTINT_Light_Ingredients.html

Unfortunately, we do not have such a chart, but I will give you a few bits of information:

       All SANOTINT hair colours are true to colour

       All SNOTINT colours except for two, deposit colour only and do not lift pigment.

       SANOTINT Light #87 Extra Light Golden Blonde & SANOTINT Light #88 Extra Light Blonde are the only two

       If you have dark coloured hair, and you wish to apply a lighter colour, you will need to first lighten your hair with SANOTINT Hair Lightening kit before applying the colour.

       You may also add some hair lightening kit to your hair dye, which will add some lightening action, but note that this is a trial and error, in determining how much hair lightening kit to mix in.

19. Would I be able to use your product or will it not cover over the henna?  Is your product applied like a “normal” hair color?

Unfortunately, when you use a Henna, it acts like an impervious film of oil base paint.  When it dries, it blocks the pours of the hair and does not allow hair dyes to be deposited.  This is the problem whether you use our product or any other hair dye.  Yes SANOTINT applies like a typical hair dye.

20. Is Sanotint like henna and the affect is it the same as I used henna?

SANOTINT hair dye is not like Henna dyes.   Henna is applied like an oil base paint, it is not absorbed by the pours of the hair, but it is applied like a layer of paint.  When it dries, like a paint it becomes impervious and it does not allow any other color to be absorbed, so you cannot change the color.

SANOTINT works similar to other colors, where it is deposited into the pours of the hair.  IT will also allow you to change the color of you as well.  Therefore, it is different from the Henna.